Leverage Your Demand Letters to Increase Settlement Valuations in Personal Injury: Counter Colossus Disputes, Delays, Denials & Omissions


Re-Broadcast on July 18, 2016

The insurance companies hired consultants who created “Business Processing Improvement”, a culture that changed the way personal injury claim values are determined utilizing software’s and “Procedural Intelligence Codes”. Since 2004 the insurance companies have been claiming their right to “Civil Disrespect” and continue to ignore a Superior Court order to release the codes. This has been making it difficult for plaintiff attorneys to fight back against unfair settlement valuation based on this code determination process.

In addition to being cited for unfair claims practices of which they paid multi-millions in regulatory fines, the insurance companies created another policy named “Core Claim Policy Redesign” which ratchets down claim value by 2/3rd’s and was ruled “harmful to public interest” by yet another Superior Court. When a personal injury client entrusts their well-being into your hands, you are up against unfair claims practices and codes that can’t be countered if they are unknown. Unfortunately, therefore, the techniques many plaintiff attorneys have been using for years are no longer relevant and effective. We will reveal effective methods to counter these tactics and; prevent unfair, lowball settlements, eliminate varying opinions, establish preponderance, and win the “Greater Weight” of the evidence challenges to increase your bottom line and serve your clients better.

Key topics to be discussed:

  • How Personal Injury Claim Settlement Values Are Determined
  • How to Prevent Unfair, Unrealistic Lowball Settlements: What You Need to Know Now
  • Recognizing the Decision Points to Include in the Demand
  • Formulating the Demand Letter to Prevent Unfair, Unrealistic Lowball Claim Valuation
  • Winning the “Greater Weight” of the Evidence Challenges

Date / Time: July 18, 2016

  • 2:00 pm – 5:15 pm Eastern
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  • 11:00 am – 2:15 pm Pacific

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frank-libertiDr. Frank Liberti has a career spanning over 35 years. His advice on personal injury has been published extensively and his work has appeared on broadcasts of NBC, CNN and Entrepreneur Magazine. He has consulted over 35,000 doctors and lawyers on the subject of personal injury and is a key-note speaker on the subject. Early in his career he set precedent at a State Supreme Court against unfair claims acts. He is the author of five books on personal injury mandates of litigation. He has been a keynote speaker at many State Trial Lawyer Associations, the Law Institute Of Rutgers University and asked to address the Judicial College.

skip-kohlmyerErnest H. “Skip” Kohlmyer, III, Esq., LL.M, is a litigation attorney and shareholder with Urban Thier Federer & Chinnery, P.A. based in the Orlando office. His practice focuses primarily on insurance defense litigation relating to the Fair Debt Collection Practices Act (“FDCPA”), Florida’s Consumer Collection Practices Act (“FCCPA”), Fair Credit Reporting Act (“FCRA”), and/or the Telephone Consumer Protection Act (“TCPA”). Mr. Kohlmyer represents collection agencies, debt buyers, Florida public entities in areas in land use, civil rights, constitutional law, consumer protection litigation, corporate and business law, insurance defense, and international business transactions.

Mr. Kohlmyer is a member of the Florida Bar, the State Bar of Georgia, and is admitted to practice before the Supreme Court of the United States, Eleventh Circuit Court of Appeals, and the courts within the United States District Courts for the Southern, Middle, and Northern Districts of Florida. He is a member of the Association of Credit and Collection Professionals (ACA International), serving in leadership positions and speaking regularly at conferences.


Lazarski University
Universität Salzburg/Boston; Warsaw, Poland
LL.M. (Master of Laws)
Conferred April 2014, with High Honors (summa cum laude)

University of Dayton
School of Law; Dayton, Ohio
J.D. (Juris Doctor)
Conferred May 1991

Florida State University
College of Business; Tallahassee, Florida
B.S. Multinational Business Operations
Minor in German Language Studies
Sigma Phi Epsilon Fraternity
Conferred May 1988

Educational Honors

Dean’s List, Florida State University


Shareholder, Urban Thier Federer & Chinnery, P.A. Orlando, Florida, September 2012 – Present

Partner, South Milhausen, P.A. Orlando, Florida, February 2010 – August 2012

Partner, Bell, Roper & Kohlmyer, P.A. Orlando, Florida, September 1997 – January 2010

General Counsel, Nationwide Recovery Service, Inc.  Atlanta, Georgia, February 1992 – September 1997

Organizations and Memberships
Member, ACA International, Council of Delegates, April 2014-Preseent
Member, ACA International, State Committee Liaison, 2013-2014
Member, ACA International, Legislative Council, 2005-2013
Member, ACA International, MAP Committee, 2002-2005, Chairman (2005)
Admitted, United States Supreme Court, 2000
Admitted, Florida Bar, 1997
Admitted, United States Court of Appeals for the Eleventh Circuit, 1997
Admitted, State Bar of Georgia, 1991
Admitted, Bars for the United States District Courts for the Southern, Middle and Northern Districts of Florida
Member, Florida Defense Lawyers Association
Member, ACA International, Education Foundation Committee
Member, ACA International, Members Attorney Program
Member, ACA International Foundation, Board of Directors
ACA International, Designation Recipient: Scholar
U.S. Alpine Ski Team, Master’s Division, Class 5, Intermountain Division
Member, Discovery Church, Orlando Florida
Florida State Seminole Boosters, Tomahawk

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Introduce you to what plaintiff attorneys are now doing to prevent unfair settlements that can quickly be incorporated and help you prevent and more effectively counter insurance company tactics and unfair claims practices. Our overview will show plaintiff lawyers a more effective way to deal with the medical, administrative, legal and economic aspects of the case, document and represent the case by using the insurance companies own codes against them to counter unfair tactics, prevent unfair settlements. Offering increased efficiency, improved response time, and reduced staff and legal spend. These resources are integrated with important explanations as well as demand formulating, negotiating and rebuttal techniques.

Even the slightest omissions in demand formulation can have unintended and sometimes disastrous consequences. We will show you how to prevent those occurrences and save hours with a software tool that works in your word processor to scan documents in seconds for errors, omissions, inconsistencies, missing decision point codes and more.

Share how to use a value calculator for negotiating and finalizing settlement demands in injury cases. This tool is a proprietary Decision Point and Value Driver mining engine to automatically extract and tag significant decision points of both the medical, administrative, legal and economic factors of the case. This brings tremendous speed and simplification to your data search and demand formulation.